Statement from Springhill Care Home 24th February 2019


Thanks to the responsive actions of staff at the home and the prompt attendance of the emergency services a fire that broke out early Sunday evening within a separate electrical supply building was quickly and safely extinguished.

We would like to reassure people that everyone is safe and there are no injuries or ill effects from the fire that occurred that was swiftly and successfully dealt with.

However, the electricity supply to the building was damaged to a level that the electricity suppliers, Electricity North West advise they cannot provide a reconnection until significant repair works are carried out, and estimates that work may take a number of days. 

As such the emergency contingency planning process has been initiated involving all the relevant agencies.

Additional staff and support teams are on site, ensuring the safety, health and wellbeing of all residents who were all moved to a safe part of the care home. 

Following assessment of the damage and the likely timescale before electricity supply can be reinstated by Electricity North West, residents are being safely temporarily relocated.

Donna Briggs, Managing Director of the Springhill Care Group, said all residents were presently being safely and securely moved to other facilities, including some at our sister home, Birch Green care home, or with family and friends and other facilities assisted by the NHS and local authority.

She said: “thanks to the professional prompt actions of our staff team and the emergency services, the fire was quickly contained and extinguished and everyone is safe, but unfortunately due to the resultant loss of electricity supply from the building into the care home, it has been deemed necessary to temporarily relocate residents. 

“Our top priority remains the safety, health and wellbeing of our residents, and our staff. We have accessed huge support from the authorities to whom we are also grateful for their assistance, which is continuing at this time.  

This carefully managed situation is ongoing and will be kept under close review and assessment, and everyone will be moved back as soon as possible once the electricity supply is restored and it is safe to do so.

All staff are asked to attend Springhill Care Home for duties for their shifts as rostered.  

We would like to thank all our staff, residents, families, and the local community who have and continue to give outstanding support to us during this challenging situation.

We feel sure everyone will understand this is an extremely busy time for everyone on site, but for relatives who have any concerns, please contact the following telephone number: 07787 700267 please could you assist during this busy period where we are focused on our residents wellbeing, by noting this number is for relatives of residents only. 


Donna Briggs

Managing Director


For media enquiries:

Paul Tustin 07808 479 636 /

Ben Hewes 01772 888400



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Contact : General Manager - Curtis Bennett

Springhill Care Home
Springhill House, Fairfield Street
Accrington, Lancashire, BB5 0LD

Tel: 01254 381719
Fax: 01254 872685
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